Hello from New York :) At the moment, Felix Gray only ships domestically. However, we've found the best possible solution for international customers through a partnership with Borderlinx, an all-encompassing shopping and shipping tool. They partner with DHL to bring you fast, reliable, and affordable international service in over 60 countries worldwide. Borderlinx acts as a forwarding location: we ship to them, and they ship to you!
You can find the specific shipping rate to your country by using the Borderlinx shipping cost calculator, where you get a price estimate that includes custom & tax fees. Our shipping box has a volumetric weight of .5 lb and is sized at 8 x 3 x 3 inches (for one pair of glasses). If your local credit card payment is not supported, you may use the Borderlinx Concierge service to complete the purchase. Feel free to contact Borderlinx 24/7 customer service support team here.
Follow these 5 easy steps to get started!
1. Sign up with Borderlinx - they set up a US mailing address to use for shipments!
2. Place your Felix Gray order using the Borderlinx-provided US shipping address.
3. Keep your eyes peeled for a confirmation email containing tracking information as soon as your order leaves our Optical Lab. Borderlinx will email you once the shipment is received!
4. Log into your Borderlinx account and pay the custom and tax fees, which gives Borderlinx the go-ahead to release the package for international shipment.
5. Get excited to receive your Felix Grays :)
*All international orders through Borderlinx are final purchases and the 30-day risk-free return/exchange policy will not be honored.