Because we sell exclusively online, we offer a 30-day risk-free return policy after the delivery of your order! We have free shipping, returns, and exchanges if you decide a different frame would fit you better or want to change magnification.
Log in to your account at the top, right-hand corner of our website. Select "Your Orders" and the order number associated with the pair(s) you wish to return or exchange. Once there, clicking the “Return or Exchange” button at the bottom of the page prompts you to confirm your request and then automatically notifies our team. After that, we’ll respond to you via email as soon as possible!
If you're having issues logging into your account, you can also reply to the email with your order confirmation from firstname.lastname@example.org. Please reply to that email with a brief description letting us know whether you'd like to return or exchange and we’ll respond to you as soon as possible.