Monday-Friday from 10am-6pm ET
How to reach us
Facebook Messenger: @felixgrayeyes
Phone: (646) 663-4575
Fax: (646) 968-0608
We respond to all messages (whether in the form of an email, message on social media live chat, or voicemail) in the order they're received. As an e-commerce company, we sure do love emails - that is the most direct way and preferred way to get in contact with our Customer Experience team! Regardless of the mode of communication, however, you can look forward to hearing back from us within one business day.